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Business Etiquette & Corporate Culture 

Key Concepts

Business Etiquette

Learn how to establish smoother working relationships and credibility with co-workers, clients, suppliers, and investors by understanding the critical elements of business protocol and effective business etiquette techniques. By refining your soft skills, you can improve morale and confidence among employees, thereby promoting greater productivity. Additionally, perfecting your networking skills and making a good impression through the 3 C’s approach can significantly enhance your professional interactions. To navigate various business scenarios confidently, develop techniques to manage nervousness, and master the strategic use of your business card when meeting potential clients, business partners, and employers.

Corporate Culture

Corporate and business culture encompasses the values, beliefs, and behaviors that shape how a company's employees and management interact and handle business transactions. It reflects the organization's core principles, influencing decision-making, communication styles, and workplace atmosphere. A strong corporate culture promotes teamwork, integrity, and a commitment to excellence, fostering a sense of identity and belonging among employees. It also plays a critical role in attracting and retaining talent, as individuals often seek workplaces that align with their personal values. Effective corporate culture supports innovation and adaptability, enabling companies to navigate market changes and competitive challenges. Moreover, it impacts customer perception and relationships, as a positive internal culture often translates to better service and client satisfaction. Ultimately, a well-defined and robust corporate culture is essential for long-term success and sustainability in the business world.

94%

Have move influence and confidence making business decisions and deals

8X

Return on investment

91%

Acquired new skills that were immediately applicable
2022 surveys and course data, The European School of protocol and applying Harvard modules.

Presented by Dina El Selmy,
Founder & CEO at UBI

Dina is a certified Etiquette and Protocol Consultant. She has successfully completed The Harvard Certificate of Innovation Implementation and The Harvard Certificate of Innovation and Creativity. Dina has worked with international and fortune companies to educate their employees, executives and board members on a wide range of business etiquette subjects, including leadership skills, networking, business writing, retail sales training, client relations, on- boarding new employees, and effective communication. Dina is a keynote speaker and communication advisor for leaders the world!s most successful brands, diplomatics and celebrities.

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